We introduced a new way of working for a multi-national organisation, changing the way they took concepts from idea to production - whilst boosting their data & AI competency.
Our data innovation lab capability built on the data strategy and data education we wrote for their executive leadership team. This work fundamentally changed the way in which the organisation sourced, used and understood its own data.
Challenge
The Executive Leadership had no clearly defined way of realising benefits from the business data initiatives. Confidence in the data and technology teams was reducing. Budgets were being significantly cut when it came to spending on data and innovation. The new CDO had to turn this around.
Solution
We created a new operating model for the CDO and their team, including the introduction of an innovation lab where business teams could define, test and deliver use cases in a faster time frame, getting to proven value far quicker. This was accompanied by an education program for senior leaders to uplift data understanding across the organisation.
Results
A clear data strategy enabled the CDO function to secure ongoing data investment.
A £20m cost saving in the first use cases meant the investment was cost-neutral.
Proven data innovation processes and technology ensured a full value opportunity pipeline for the future.
Education drove data literacy and delivery of data capabilities across the leadership.